Stop, drop and dial. Speed of response is a strategic competitive advantage. Are you wooing all of those who connect with you practice with an overwhelming sense that you deem them to be massively important?
What kind of experience are you imparting to your client? Put yourself in their shoes. Would you be happy with this and if not, how can you be sure that your competitors might not up their game and leave you for dead?
Over the course of this month and next, your team and ours will be platform building and making you ready to sell